Privacy policy & Security
Personal Information & Cookies
LAMUSEGENEVA.COM respects the privacy rights of our visitors and we recognise the importance of protecting the information collected about you.
What information do we collect ?
When you register on LAMUSEGENEVA.COM, or make a purchase, we will ask you to provide us with your personal details like your name, email address, username, password, telephone number, billing and delivery address and payment details.
We and our third-party providers may also collect, information about where you are on the Internet (e.g. the URL you came from, IP address, domain types like .ch and .com), your browser type, the country and telephone area code where your computer is located, the pages of our Website that you viewed during your visit, and search terms that you entered on our Website.
How do we collect this information ?
When you visit our site www.lamuseboutique.com, a small data file called a cookie can be registered on the hard drive of your computer, smart phone or tablet. These cookies are used for the technical functionality of our site, and help us save your preferences which helps to improve your experience with our Website and make it easier to interact with us.
This may include storing your location or language preferences to save you having to re-enter information when returning to, or ensuring that items you wish to order don’t disappear as you navigate between pages on, our Website.
Statistical cookies let us save your navigational preferences, and help us create statistics that show us how our users like to click through our site. This helps us make La Muse Boutique more user friendly and easier for you to use.
When interacting with us either by signing up for an account on our Website, place an order for products, complete any online forms, opt in to receive our newsletters and special offers, enter a competition or promotion, participate in social media functions with our Website, or correspond with us (by email, telephone, Whatsapp or otherwise), you may give us information about yourself which may include your name, address or location, phone number and email address, date of birth, gender, purchase information, images and financial information (including your credit or debit card details).
if you have requested to receive our newsletter, we may contact you from time to time about special offers, event invitations, news and other information about LAMUSEBOUTIQUE.COM
What do we use your information for?
We keep the information you provide and may use it for the following purposes:
To provide you with the products you have order at lamuseboutique.com and to provide you with the services
(like delivery) and information you have asked for and to personalise your browsing and shopping experience at lamuseboutique.com
To send you the invoice and to comply with the standard Swiss legal accounting requirements
To verify and screen payment cards used for payment in order to combat any fraudulent and illegal activities
To analyse and better understand who visits our Website and how our visitors are using our website, which allows us to improve our offer and services for you
With who do we share your information ?
We work with a number of carefully selected third parties to provide us with services and products. These include courier companies to deliver products, anti-fraud and credit check providers to keep us and you secure, analytics companies to enable our marketing, IT/technology providers to support, maintain and provide our technology and IT infrastructure and other.
We do not share your personal information with any advertisers or third parties who may use your personal information for advertising purposes.
We permit our third party partner companies to use your personal information only to the extent necessary to provide us with their services and products; we do not allow these third parties to disclose or use your information for any other purposes.
We have high expectations and requirements in their handling of your personal information, as you do in ours, and we hold them accountable to these.
Security
Keeping you and your personal information secure is very important to us and we take reasonable steps to try to protect the personal information that you provide us with, such as
• using a Secure Socket Layer (“SSL”) to encrypt the personal data that you send us during the order process (especially for any financial information such as credit or debit card details);
• requiring you to establish a password to access your account on our Website;
• not keeping details of your credit or debit card that would enable any third party to transact using that credit or debit card
• regularly monitoring our IT system for possible vulnerabilities and attacks.
Despite this, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your personal data transmitted to or through our Website. Any such transmission is at your own risk.